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find lost code

If you have your license code lost, enter the email address you used for your order. And we'll send you the code into your mail box right away.

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If you could not find a solution for your question in the FAQ section of our site or in the tutorials, please send us a detailed request and we will get back to you as soon as possible.

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My activation code doesn't work?

First of all, check whether you entered your number correctly - maybe you've accidentally copy-pasted it with spaces or invisible symbols.

And please make sure you have an available internet connection to access our website.

Otherwise, please contact us or directly send us email to

I didn't receive the code after successful purchase?

This happens usually because your email system filters our order email address as spam, please check your spam/junk mail folder for the email sent from us.

If you can't find the email contains the registration code, please contact us via the above contact form or send email to You'll get response from us within 24 hours.

Can I use the registration code on more than one computer?

The short answer is No.

Registration code for single license can only be used to activate an app on one computer. If you try to activate an app on more than one computer, your code may be banned without charging back or refund.

Registration code(s) for pair pack license can be used on at most two computers.

Registration codes(s) for family pack license can be used on at most four computers.

Registration codes(s) for site license can be used on limited number of computers.